Taking measures to prevent replacement. The deck itself is unused, although we have opened the package to check the contents. The Santa Cruz and Pokémon collaboration skateboard is limited to 600 units distributed in Japan (40 units of each of 15 different boards). Weekends and Japanese holidays are not available because post office is closed. Customer service and satisfaction are very important to us.All return request must be made within 30 days of the receipt of the item. International Buyers - Please Note.